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Office Hour with SKC: Delivering the White Glove Experience to Clients and Employees

Where: Virtual Zoom Webinar

When: June 21, 2024

Time: 9:00 AM - 10:00 AM

Delivering the White Glove Experience to Clients & Employees

The success of both clients and employees is crucial to building a thriving organization. While challenging, fostering a culture that prioritizes both groups is achievable and rewarding. Join SKC's Sarah Krom and special guest, Emily Gasparro of Gasparro Business Consulting, for an insightful discussion where they will take a deep dive into strategies to help your team consistently deliver a "white glove" experience to your clients, ensuring they receive exceptional value and memorable service while cultivating a culture of employee success.

In this session you will gain insights into:

  • Identifying and understanding the needs of both clients and employees
  • Defining your standards for a white glove experience
  • Putting processes in place to deliver a white glove experience both internally and externally

Don't miss out on this opportunity to enhance your team's ability to provide outstanding service and create a supportive, high-performing work environment!